Your privacy matters to us. This policy explains how Velora collects, uses, protects and manages your information when you browse our website or shop with us.
Velora respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains what information we may collect when you visit, browse, contact us, place an order or otherwise interact with veloracom.shop.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.
Depending on how you interact with Velora, we may collect information necessary to provide our products, process orders and improve your shopping experience.
When you browse our website, certain technical information may be collected automatically, including your IP address, browser type, device information, operating system and information about how you interact with our website.
We may collect information directly from you when you:
We may also receive certain information automatically through cookies, pixels and similar technologies used by our website and service providers.
We use personal information only for legitimate business and service-related purposes, including:
Our approach is simple: we collect and use information to operate our store, serve our customers and improve the Velora experience.
Payments made through our website may be processed by third-party payment providers and Shopify's payment infrastructure.
Depending on the payment method selected, payment providers may collect and process payment information such as card details, transaction information and payment confirmation.
Velora does not need to store your complete payment-card information on its own systems when the payment is processed by an authorized payment provider.
Our online store is powered by Shopify. Shopify provides the technology that allows us to operate our online store, process transactions and provide shopping-related services.
Information submitted through our store may therefore be processed by Shopify and other service providers involved in payment processing, website operation, analytics, customer support, fulfillment and delivery.
These providers may process information according to their own privacy policies and applicable laws.
You can learn more about Shopify's privacy practices through the Shopify Privacy Policy .
Velora and certain third-party service providers may use cookies, pixels and similar technologies to help operate the website and understand how visitors use it.
These technologies may be used to remember preferences, maintain shopping-cart functionality, understand website traffic, improve website performance and support relevant advertising or marketing activities where applicable.
You can manage certain cookie preferences through your browser settings. Disabling some cookies may affect certain features of the website.
If you subscribe to our marketing communications, we may use your contact information to send you updates, product information, special offers and other promotional communications.
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the relevant communication.
Even if you opt out of marketing communications, we may still contact you regarding important transactional matters such as orders, payments, shipping, returns or customer-service requests.
We do not sell your personal information as a standalone product. We may share information with trusted service providers when necessary to operate our business and provide our services.
Examples may include:
We may also disclose information when required by law, legal process, government authorities or when necessary to protect our rights, customers, website or business.
We take reasonable measures designed to protect personal information against unauthorized access, misuse, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
For this reason, while we work to protect your information, we cannot guarantee absolute security.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
The retention period may depend on factors such as the nature of the information, our business requirements, customer-service needs, legal obligations, accounting requirements and dispute resolution.
Our website and services are not intended to be used independently by children.
We do not knowingly request or intentionally collect personal information from children where prohibited by applicable law.
If you believe that a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action.
Our website may contain links to websites, applications or services operated by third parties.
If you follow a third-party link, that website may have its own privacy policy and terms. We encourage you to review those policies before providing personal information.
Velora is not responsible for the privacy practices, security or content of third-party websites that we do not control.
Depending on applicable law and your location, you may have rights regarding your personal information.
These may include:
To exercise an applicable privacy right, please contact us using the information provided in the Contact section below.
We may need to verify your identity before processing certain privacy requests, where permitted or required by applicable law.
Some of our technology and service providers may operate outside your country of residence.
As a result, your information may be transferred to, stored or processed in other countries where our service providers operate.
Where required by applicable law, we take appropriate measures for such transfers.
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services or applicable legal requirements.
When changes are made, we will update the Last Updated date displayed at the top of this page.
We encourage you to review this page periodically to stay informed about how we handle personal information.
If you have questions about this Privacy Policy, our privacy practices or your personal information, please contact Velora.
Trade Name:
Velora
Email:
veloraofficialstore4@gmail.com
Phone:
+91 98 7783 3055
